E-commerce Portal Development for Premium Class Outdoor Furniture Seller

Enhancing customer experience through the intuitive and user-friendly solution
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Customer location
  • USA USA
Project duration
  • 4 months

Client and Business Goals

Our client is a large-scale luxury outdoor furniture distributor on the American market. Over time and the company's expansion they arrived at an understanding that the existing online store is no longer capable of meeting the growing demand and expectations of the customers. To align with the highest standards and provide clients with the best possible service, they decided to invest in enhancement of the present application.

A wide range of successfully completed eCommerce projects Symfa can boast of, and strong technical background of the team members, encouraged the client to select us among the myriad of competitors.

Solution

The upgraded application represents a portal with a user-friendly catalog and convenient navigation. Having reviewed the application, we suggested an appropriate tech stack incorporating ASP.NET to ensure high pages’ loading speed and clear-cut online shopping process. To guarantee the highest quality of the developed application, our QA team members carefully tested each element of the solution.

Capabilities

  • Quick product adding to the shopping cart
  • Integration with different payment systems to enable customers pay for purchases in the most convenient way
  • Integrated live chat for communication between the parties
  • Possibility to track the shipment of the purchases

Technologies

  • ASP.NET
  • jQuery
  • Google API

Results

During the entire development process the dedicated team maintained regular communication with the client. The result of Symfa’s effort is the e-commerce portal with the improved functionality. Owing to the intuitive and navigable interface designed by our team, the process of goods purchasing for the client’s customers turns into a pleasure meaning higher brand loyalty and CLV. 

Application rejuvenation ensured the company’s competitive edge and high ROI. At the current moment our work on the portal is not finished – the team helps with solution support and maintenance.

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