- The project implementation has been divided into three parts: an information resource, a portal for clients-borrowers, and a platform for brokers.
- The access levels for each type of user: a borrower, an advisor, and a broker, have been differentiated.
- The mortgage refinancing process has been automated.
- The database has been restructured and the system elements have been updated in accordance with the new requirements of our client.
- The platform has been synchronized with external systems such as MAILCHIMP, ZENDESK, and ONFIDO.